GET READY FOR THE SUMMER! - UP TO 60% OFF + FREE SHIPPING!
GET READY FOR THE SUMMER! - UP TO 60% OFF + FREE SHIPPING!

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FAQ

ORDER STATUS

HOW CAN I TRACK MY ORDER?

HOW DO I CHANGE OR CANCEL MY ORDER?

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

I JUST GOT AN EMAIL THAT STATES I RECEIVED A REFUND. WHAT DOES THIS MEAN?

MY DISCOUNT DID NOT WORK OR I FORGOT TO USE MY DISCOUNT CODE!

WHY WAS MY ORDER CANCELLED?

I PLACED AN ORDER BUT I HAVEN'T RECEIVED A CONFIRMATION EMAIL?

I PLACED AN ORDER BUT, I HAVEN'T SEEN ANY MOVEMENT. WHAT'S GOING ON?

ORDERS OVER $75

SHIPPING

SHIPPING TIME

WILL MY SHIPMENTS BE FORWARDED IF I MOVE?

DO YOU SHIP TO P.O BOXES?

DO YOU OFFER EXPEDITED SHIPPING?

WHERE DO YOU SHIP?

DO I HAVE TO BE HOME TO RECEIVE MY ORDER?

TRACKING YOUR ITEM

SHIPPING RATES FOR BUYERS

RETURNS

WHAT IF I WANT TO RETURN MY ORDER?

HOW LONG DOES THE RETURNS PROCESS TAKE?

SHIPPING COSTS FOR RETURNING ITEMS?

IT'S BEEN MORE THAN 15 DAYS SINCE I RECEIVED MY ORDER, CAN I STILL RETURN AN UNWANTED ITEM?

LATE OR MISSING REFUNDS

ACCOUNT HELP

CHANGING YOUR CONTACT DETAILS

HOW DO I CHANGE MY ADDRESS?

WHAT IF I DON'T WANT TO RECEIVE PROMOTIONAL EMAILS?